Funeral Directors reviews Melbourne - Crane Funerals
Crane Funerals is serious about customer satisfaction. We have had families tell us of their preliminary search for Melbourne Funeral Directors reviews. To that end, we are honoured to now be part of the Happy Customer Program on the leading online testimonial / review website, WOMO. We have just received the 2016 Service Award from womo in response to our Funeral Director 5 star review rating, of which we are very proud.
Our valued client's reviews and word of mouth feedback is extremely important for our business. On top of the guarantees which we offer all our client families, we promise to always aim to help you through your bereavement with care, respect, and dignified service. Our aim is to provide the best Service possible all the time. We hope that this leads to a relationship with our clients, so that we will be like a part of their family. Most people understandably don't like to think too much about our profession. In spite of this, we aim to nurture the relationship with our client families so that we become their choice of Funeral Director at any time of future bereavement for them, or their circle of relatives or friends. We have found that this develops a continuity, and a greater sense of comfort at a time in their lives which is of course very difficult.
Below are a couple of the valued Funeral Director's reviews we have received from customers:
12 Jun 2016
"Our family recently had a funeral for our father, grandfather and great grandfather Ferenc (Frank). We were referred to Crane Funerals. From the initial phone call to Damian and John, we found them to be caring, helpful, professional and understanding of our needs. Everything was expertly handled, the price was very reasonable and we were happy with the beautiful service that they helped us organise. We would highly recommend Crane Funerals to any family having to deal with the loss of a loved one."
30 May 2016
"This is long overdue, sorry Damian. Crane funerals did a funeral for us in January and it's taken me this long to sit down and be able to write a review.
Damian was caring, professional and took all these stresses away during this difficult time. I just can't thank him enough. We haven't coped well with the unfortunate unforseen death of my husband but Damian was just so patient and empathetic with us. His many years experience was very evident and it was nice to know that it was Damian who personally picked up Scott and prepared him for the funeral. Seeing Damian on the day also made us feel at ease as it was that familiar face on a day we shouldn't have been attending.
Thank you so much. Life for us won't ever be the same but you made it a little easier for us and for that we can't thank you enough."
30 May 2016
"It seems Funeral Directors do nothing but rip people off in their time of need but not CRANE FUNERALS.
Damian put our minds at ease by taking over all our funeral problems and leaving us to mourn. After a sit down with him we felt a great weight life off our shoulders. The care he showed just put us a little more at ease. We knew it was going to be a hard time but somehow we managed to get ourselves through.
Thanks Damian for all that you did. You went above and beyond what the last funeral director did. You were so caring and patient with us and really took the time to listen to what we wanted. We will never be able to thank you enough."
13 May 2016
"The last funeral I went to I was talking to various members of the family (I'm a friend of one of the sons) and they all spoke very highly of Damian and Crane Funerals . Most impressed with the price and the attention to detail - very professional and a warm family friendly service - I have no hesitation in recommending them to anyone."
28 Apr 2016
"The team at Crane Funerals were very helpful during a difficult time for our family. They were very flexible with our requirements and made sure that everything went ahead smoothly."
11 Apr 2016
"As Pensioners, we find Crane Funeral's pensioner discounts most welcome. It's good to see a funeral home that supports those in extra need in the Community. Damian and Kelly and the team at Crane Funerals provide dignity to the deceased, patience and respect to the family, and personal and compassionate service to everyone."
To see more of our reviews, please visit the WOMO review site.